Refund Policy

All Sales Are Final

At Janae Dior Couture, each piece is thoughtfully curated with care, quality, and intention. Due to the nature of our products, we ask that all customers review their orders carefully before completing a purchase.

All purchases are final sale. We do not offer refunds, returns, or exchanges.

Size & Fit

Because fit may vary by style, we are unable to offer refunds or exchanges for sizing-related concerns. Please review all product details carefully before placing your order.

Damaged or Incorrect Items

If you receive an item that is damaged or incorrect due to an error on our end, please contact us within 7 days of delivery with your order number and clear photos of the issue. Approved claims will be reviewed for replacement at our discretion.

Order Processing

Once an order has been placed, it cannot be canceled, modified, or changed. All orders are processed with care to ensure timely fulfillment.

By completing a purchase, you acknowledge and agree to this Refund Policy. If you have questions before purchasing, we’re happy to assist so you can shop with confidence.