Shipping Policy

At Janae Dior Couture, we take pride in carefully preparing each order with attention to detail and quality.

Processing & Shipping

Orders are processed within 3–5 business days (excluding weekends and holidays). Once shipped, you will receive a confirmation email with tracking details. Orders are fulfilled and shipped using trusted carriers.

Delivery Timeframes

Estimated delivery times are provided by the carrier and are not guaranteed. Janae Dior Couture is not responsible for delays caused by the shipping carrier, weather, or unforeseen circumstances once an order has been shipped.

Shipping Timeframes

Customers are responsible for providing accurate and complete shipping information at checkout. Janae Dior Couture is not responsible for orders shipped to incorrect or incomplete addresses.

Lost or Delivered Packages

Once a package has been marked as delivered by the carrier, Janae Dior Couture is not responsible for lost, stolen, or delayed packages. Any delivery concerns should be directed to the carrier using the provided tracking information.